Welcome to the shop

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FAQ

RETURNS AND EXCHANGE POLICY

We will accept a return or exchange if an item has been damaged in transit or the incorrect product has been delivered.

 Please note, reports of damages or the receipt of incorrect products must be reported within 3 days from the date of delivery.

All reports of damages or incorrect products reported after 3 days will not be supported.

CANCELLATION POLICY 

 We do not accept cancellations for orders that have been successfully processed as all sales are final. 

I NEED TO REPORT A DAMAGED PRODUCT

If your product has arrived damaged, customers are encouraged to contact via email. Upon reporting damaged items, please include up to 4 detailed images of the product and the documentation that arrived with the order. 

 We will assess the damages and follow up with you to provide you with a return label to return the damaged product. A replacement will be offered if inventory is available. If the inventory is not available, we will issue a full refund once the damaged product has been received.

 All reports of Damaged Packages should be reported within 3 days from the date of the order delivery. All reports of lost packages that are submitted after 3 days from the date of delivery will not be supported.

LIVE OUTSIDE THE U.S.A.?

No worries just send an email about your location and we’ll figure out a way to get you what you want.